AI-powered Efficiency Meets Personalized Conversations, Transforming Interactions
Unifying AI chatbot intelligence with comprehensive help desk solutions to deliver proactive, cost-effective, and satisfying customer experiences.
Grab access during our special founding members deal before the timer hits 00:00
Day(s)
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Hour(s)
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Minute(s)
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Normally: $199/year
TODAY: ONLY $97!
Founding Members License Includes:
Unlimited Conversations
Unlimited Articles
Unlimited Campaigns
Jade AI Summarize
Jade AI Chatbots
Shared Inbox
0% iOS / Android App
Unlimited Contacts
Unlimited Agents
Jade AI Compose
Jade AI Reply
Jade AI Answers
All Support Channels
Future Updates
A Unified Communication Hub:
Connect Seamlessly Across All Channels
Our platform integrates effortlessly with leading communication channels including Email, Website Live-Chat, Facebook, Twitter, WhatsApp, Instagram, and Line, among others, providing a consistent customer experience, regardless of the channel.
Manage all your customer interactions through a single, unified dashboard, streamlining communication and ensuring no customer interaction goes unnoticed.
One Line of Code
Endless Conversations .
Transform your website’s customer experience with our easy-to-use live chat widget. Designed for businesses of all sizes, it offers a seamless way to connect with your visitors in real time.
Brand-Centric Customization
Our live chat widgets can be fully customized to align with your brand’s aesthetics and language preferences.
Multilingual SupportCater to a global audience with support for over 10 languages.
Color CustomizationAdjust the widget colors to match your brand’s visual identity.
Seamless Email ContinuationEffortlessly continue conversations over email, ensuring no customer query is left unanswered.
Enhanced User InteractionTyping indicators, support for emojis, and attachments make conversations more dynamic and engaging.Â
Distraction-Free MessagingOffer a popout window option for a focused messaging experience.
Elevate Your Chat Capabilities –
Advanced Tools for Expert Conversation Handling
Our live chat tool goes beyond the basics, offering a suite of advanced features for greater control and efficient conversation management.
Canned Responses for Repetitive Queries
Dramatically reduce the time spent on frequently asked questions by using canned responses. Create and save replies for common queries, enabling super quick responses that enhance customer satisfaction and agent productivity.
Customizable Working Hours and Unavailability Messages
Set your team’s working hours according to your time zone and customize messages to inform visitors when you’re offline. This transparency improves customer understanding and experience.
Effortless Note-Adding to Conversations
Easily add notes to any conversation directly from the UserTale Dashboard. Just open the contact page, and you can add your notes instantly, making tracking and follow-ups a breeze.
Customize and Manage Your Labels
Create labels once in your UserTale account for streamlined organization. Customize them with names, descriptions, and colors, and edit them as needed for ongoing clarity and organization.
Create Custom Segments Quickly
Utilize advanced filters to group contacts and save them as segments. Name these segments as you wish, allowing for efficient categorization and targeted communication strategies.
Comprehensive Activity Tracking
Keep your account secure and compliant with detailed audit logs. These logs allow you to track and trace account activities easily, ensuring transparency and security.
Enhance Engagement with
Conversation Starter Forms
Time is a precious commodity in customer support, and our Conversation Starter Forms are designed to help you make the most of it.
By gathering essential information before a conversation begins, these forms provide you with valuable insights right at your fingertips.
Premium Content Embeds
Quickly gathers essential upfront information.Â
Enhanced Customer Experience
Quickly gathers essential upfront information.
Reduced Repetition
 Minimizes routine questioning.Â
Better Agent Preparation
Enables informed and ready support.
Improved Response Quality
Facilitates accurate, tailored replies.
Data Insights
Aids in collecting useful customer data.Â
Customizable
Adapts to various business needs.
Meet Jade.
Your AI Assistant, Providing 24/7 Support, Freeing Up Valuable Team Time.
Jade isn’t just an AI assistant; it’s the first line of support revolutionizing your customer interactions.
Instant Support, Anytime.Â
Discover the Efficiency of Smart Chatbots..
24/7 Availability
Your chatbots provide round-the-clock support, ensuring your customers receive instant assistance any time of day or night. This continuous availability enhances customer satisfaction and trust in your brand.
Immediate Response
With immediate response capabilities, your chatbots significantly reduce wait times for your customers. This efficiency leads to quicker resolutions and a better overall customer experience.
Consistent Quality
Smart chatbots deliver consistent, high-quality responses to common inquiries. This uniformity ensures every customer interaction meets your brand’s standards of excellence.Â
Scalable Support
Easily handle high volumes of customer inquiries without compromising on quality. Smart chatbots scale to meet increased demand, providing reliable support during peak times.
Personalized Interactions
Create custom experiences equipped with AI that adapts to each customer, offering personalized responses and recommendations.
Build Your Personalized Help Center
with an Integrated Knowledgebase
Enhance your customer support system with a tailored knowledge base designed for streamlined query handling, increased agent efficiency, and improved customer service.
Seamless Integration with Live Chat
Link your help center to your live chat widget effortlessly with just a click, providing your customers with immediate access to helpful information.
Efficient Categorization for Easy Accessibility
Keep your informative articles well-organized and easily accessible to your users.
Manage Multiple Portals with Ease
Create unique portals for different segments of your customer base, whether you manage multiple brands, products, or services. All of these can be controlled from one centralized dashboard, simplifying your management process.
Create Engaging, Organized Content
Unlimited ConversationsDevelop engaging articles with a rich content editor tailored to your needs.
Multimedia IntegrationInclude YouTube and Vimeo links in your articles for a more interactive experience.
Unlimited ConversationsEnjoy the flexibility of working on your articles at your own pace.
Optimized for SEOManage metadata effectively to enhance the searchability of your articles.
Simplify Workflow with
Advanced Automation Rules
Automation Rules are designed for ease of use and flexibility, allowing you to craft personalized automation flows that fit your specific needs. These rules not only streamline processes but also ensure that your team can focus on delivering exceptional customer service.
Easy-to-Create Flows
 Set up your custom automation flow effortlessly. Choose a trigger, define conditions, and specify actions, all from an intuitive drop-down menu interface.
Varied Triggering Events
Select from three types of triggering events for your automation: ‘Conversation Created’, ‘Conversation Updated’, and ‘Message Created’.
Intelligent Condition Selection
Our system suggests smart conditions based on your chosen trigger. You have the flexibility to add multiple conditions to fine-tune your automation for precise execution.
Empower your support team with the ultimate flexibility of the UserTale mobile app. Designed for on-the-go accessibility, this app ensures you and your agents can manage customer conversations no matter where you are.Â
Real-Time NotificationsStay updated with instant notifications for customer queries and conversations
Full-Feature AccessibilityEnjoy the full range of UserTale’s features, optimized for mobile use. Whether it’s engaging in live chats, reviewing customer data, or collaborating with team members, do it all from your phone.
Seamless CommunicationRespond to customer needs promptly and effectively, ensuring high-quality support even when away from your desk.
Data Security and Allowance
-Our top Priority
All customer data is encrypted. We utilize Amazon Web Services (AWS) Key Management System (KMS) for managing encryption keys with hardware security modules, aligning with industry best practices for maximal data security.
Hosting on Amazon Web Services, we leverage state-of-the-art AWS security products like KMS, GuardDuty, and Inspector. This robust infrastructure ensures your data is safeguarded with the highest security measures.
See How UserTale Stacks Up Against Similar, More Expensive Tools
Founding Members License Includes:
Unlimited Conversations
Unlimited Contacts
Unlimited Articles
Unlimited Agents
Unlimited Campaigns
Jade AI Compose
Jade AI Summarize
Jade AI Reply
Jade AI Chatbots
Jade AI Answers
Shared Inbox
All Support Channels
iOS / Android App
Future Updates
Earlybird price
is increasing…
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)
Normally: $199/year
TODAY: ONLY $97!
(Pay Once, Use Forever!)
30-Day, no questions asked, money back guarantee.
Try TribeTale for up to 30 days and if, for any reason at all, you’re not happy with your purchase, contact support@usertale.com
for a full refund, no questions asked.
Frequently Asked Questions
We know you have some questions in mind. We tried to list the most
common ones. If your question is not listed here, then please contact us.